Patient billing & collection vendors help provider organizations collect payments from their patients, both at the point-of-service (e.g., copays) and post-service (e.g., patient billing once a claim is adjudicated).
Unlike non-healthcare specific payment solutions, these platforms are HIPAA-compliant and designed for healthcare-specific workflows. These vendors frequently offer both practice-facing software to help administrative staff collect and track payments, as well as patient-facing software to enable self pay. Additionally, some vendors in this category facilitate patient loans to help patients manage their medical debt.
