The urgent need to reduce time spent inside the EHR has spawned one of the fastest-growing AI healthcare tech categories in the last decade: AI clinician copilots.  In this Elion report we’re breaking down the technology underpinning AI ambient scribes and clinical summaries solutions as well as market trends and key vendor differentiators.

Medical coding is ripe for AI automation.  It's repetitive, (relatively) low risk, and has a clear ROI. In this webinar we’ll talk through this emerging market to help health system leaders understand how to make buying decisions.

Autonomous coding is rapidly gaining traction, and appears to be the next significant advancement in AI for RCM. This buyer’s guide that aims to equip organizations with the insights they need to make informed decisions in this dynamic market.

While the factors driving underreporting of safety events are varied, a significant step health systems leaders can take to address these challenges is to implement user-friendly reporting tools with high ease-of-use, detailed training protocols, and full integration into other operational and clinical systems.

This week Bobby spoke with Mila Orlovsky of Atlantic Health System to break down their current approach to AI governance, vendor evaluation and intake, and her advice for others building their AI strategy.

Through remote patient monitoring (or RPM), healthcare teams can monitor patients' vital signs and health metrics either in real-time or through regular data uploads from their homes to detect health issues, reduce hospital readmissions, and allow for more timely interventions. Healthcare providers can adjust treatment plans remotely and provide personalized care recommendations based on trending data.

This week, Bobby spoke with JD Friedland, Executive Director of Innovations, Investments, and Ventures at Cleveland Clinic Innovations. They discussed where Cleveland Clinic is focusing its tech priorities this year, and how the Innovations team thinks about evaluating potential investments. In short, it's not just about who promises great return, but who aligns with their mission to improve care, optimize operations, or enhance patient experience.

Real-world data is gaining momentum in healthcare. However, the sensitive and highly-regulated nature of health data means there are barriers to compliantly using this data to develop AI/ML models both internally or externally, analyze health system performance utilizing external benchmarking data, or engage in novel partnerships requiring in external sources of data. Patient data tokenization emerges as a critical solution, opening up options for sharing and linking while maintaining security and compliance.

In April 2025, we tracked 87 healthcare IT announcements across product launches, partnerships, funding rounds, and system implementations. AI clinician assistant tools once again led in volume, but this month also saw critical developments around big tech partnerships, RCM consolidation, and AI copilots at the point of care. Here we break down the most important themes so you can find the signal in the noise.

This week, Bobby spoke with Mark Sendak, MD, MPP, of the Duke Institute for Health Innovation and Co-Founder of the Health AI Partnership. They discussed how real-world implementation of AI is shaping up and the current state of governance across a range of different organization types.

The days and weeks following a hospital stay are some of the most vulnerable in a patient’s care journey. Despite being a focus of health systems and policymakers alike, readmissions still represent a major clinical risk and source of financial pressure with 15% of hospital-wide discharges resulting in an unplanned readmission within 30 days. Post-acute transitional care solutions help providers manage the critical handoff after an acute episode and try to prevent these readmissions.

This week, Bobby spoke with Rick Newell or Vituity and Inflect Health, Vituity's innovation and investment hub. They discussed Vituity's tech priorities and how startups need to solve problems across clinicians, payers, and patients to succeed.

Even the most carefully prescribed treatment plan only works if patients follow it. Yet adherence remains one of healthcare’s most stubborn challenges—contributing to an estimated $100–300 billion in avoidable costs annually in the U.S. due to complications, readmissions, and disease progression. Digital medication adherence tools aim to close this gap.

This week, Bobby spoke with Lisa Bari, CEO of Civitas Networks for Health, to talk about where health data exchange is today and what vendors need to know. They touched on how HIEs function as a utility in areas where national networks aren't working and how vendors can be an effective contributor in these networks.

When patients better understand their health, outcomes improve. Yet rising patient volumes and compressed clinical encounters make it hard for clinicians to consistently deliver thorough explanations tailored to patients lacking clinical education and vocabulary. Enter digital patient education: digital tools that enhance patients’ understanding of their health conditions, treatment options, and overall care processes through videos, written materials, and interactive content aimed at explaining medical diagnoses, procedures, and recommended treatment plans in an accessible and engaging manner.

This week, Bobby spoke with Dr. Sarah Gebauer, a physician and AI consultant and researcher. She shared her high-level learnings from her 5-plus years of experience working with AI and IT, including how health systems should be thinking about evaluating AI solutions and the most common mistakes she sees.

Denials pose a major risk to provider organizations’ revenue. Here, the team discusses how AI may offer new solutions to managing payer claims denials.

In March 2025 we tracked 77 healthcare IT news stories, including a cluster of announcements surrounding HIMSS. As is often the case around industry conferences, product news skewed heavily toward AI, with 64% of all stories involving an AI product or feature. Similarly, for the seventh consecutive month, AI clinician assistant tools dominated headlines. Below, we break down the most important trends so you can find the signal in the noise.

Clinical documentation can be a profoundly meaningful step in driving both RCM and clinical outcomes. However, it can be time-consuming and remains imperfect. AI offers compelling improvements, and the market is described.

This week, Bobby spoke with Matthew Woo of Summer Health. They discussed how the digital health company builds with AI to support clinical applications, as well as whether this approach is extensible to larger health systems.

Over 25 million people in the United States have limited English proficiency, creating a critical need for reliable medical interpretation. Traditional in-person interpretation can be logistically challenging and costly, especially in urgent or remote settings. Consequently, remote and AI-enabled language interpretation services have emerged as vital tools to bridge communication gaps in clinical environments.

This week Bobby spoke with Amir Dan Rubin of Healthier Capital. They discussed broader trends around AI adoption like biggest opportunities and white spaces, as well as how governance is impacting vendor selection.

Nearly 8% of surgical cancellations are due to patient-related reasons like improper preparation, and Medicare data suggest eliminating just 10% of avoidable readmissions could save roughly $1 billion in Medicare costs. Care plan management solutions aim to assist patients in better following pre- and post-care instructions, resulting in fewer cancelled procedures, fewer readmissions, and better outcomes.

This week Bobby spoke with Arroshi Kumar of Rush Health. They discussed AI implementations in neurology such as AI ambient scribes, imaging tools, and care coordinations.

“Patient satisfaction” can be impacted by—seemingly—anything and everything, from clear communication to what the doctor is wearing. As such, identifying tangible, practical solutions to patient satisfaction can be tricky; but just as Jetblue built a brand on in-seat entertainment, it turns out a little screentime may be the answer to many ills. Bedside patient engagement solutions have put their stake in the ground as a potential solution for patient satisfaction scores, improving patient engagement in care, and streamlining clinical workflows.

This week, Bobby spoke with Ford Kerr of Soar Autism Center. They discussed how the ever-expanding capabilities of AI are shaping build vs. buy decisions for Ford’s team. They also discussed implications around building a tech team and how these decisions translate to larger healthcare organizations.

Communication failures are one of the most common causes of harmful medical errors. Care team coordination solutions address these challenges by facilitating HIPAA-compliant collaboration among clinical and care management teams. These platforms enable the development and management of care plans, task assignments, note-taking, patient content sharing, and progress tracking.

In February 2025 we tracked 69 healthcare IT news stories, including a large number of announcements surrounding ViVE mid-month. Here, we’re summarizing the month’s news—finding the signal in the noise—so you can stay abreast of the most important trends you may have missed.

This week Bobby spoke with Lisa Stump of Mount Sinai. They discussed the health system’s ongoing comparison of leading AI scribe vendors as well as their other tech priorities for the coming year.

Recent studies indicate a decline in patient loyalty, particularly among younger demographics. A past patient might not automatically return for follow-up care, and new patients are more likely to search online—for a provider, to Google their symptoms, or to learn more about treatments or diagnostic services available to them—rather than visiting their PCP. In this environment, patient marketing automation platforms offer an opportunity for healthcare organizations to proactively engage and retain patients.

This week Bobby spoke with Duncan Greenberg, former SVP of product at Oscar Health. They discussed broader trends around AI, including how large language models impact startups’ and incumbents’ development roadmaps, as well as how AI is impacting build vs. buy decisions for provider organizations.

Patient scheduling is a complex technical problem, because humans are complex. Patient scheduling products attempt to overcome this complexity. Within our patient scheduling category, we include tools to book, manage, and optimize patient appointments across settings—including administrative staff scheduling, patient self-scheduling, appointment reminders, re-scheduling, and cancellation functionality.

This week Bobby spoke with Thomas Maddox of BJC HealthCare. They discussed pilot results from recent virtual nursing and RPM implementations, as well as BJC’s other tech priorities for 2025, including analytics and clinician assistant tools.

Autonomous patient assessment tools offer an opportunity to collect patient data before, during, and after clinical encounters, capturing the nuanced details that inform the clinical decision-making process (much like a traditional medical interview) in greater detail and less time.

In January 2025 we tracked 80 healthcare IT news stories, making it the most prolific news month out of the last six. AI clinician assistant news showed up most frequently this month, and just over half of all announcements we covered pertained to an AI product or feature. Here, we’re summarizing the month’s news—finding the signal in the noise—so you can stay abreast of the most important trends you may have missed.

This week Bobby spoke with Joey Seliski of Allegheny Health Network. They discussed their tech priorities, as well as their approach to running larger technology pilots and how ambient scribes are performing for their team.

AI symptom checkers provide a novel digital front door opportunity. When integrated into provider organizations’ websites can triage patients effectively, they reduce the burden on emergency departments while improving patient satisfaction and decreasing revenue loss on unpaid bills.

Researcher Ethan Goh recently co-authored a paper that seemed to suggest AI is better at diagnosing patients than doctors. Here, he spoke with Bobby about what he really takes away from their study.

Patient intake seems simple enough: Update personal info, provide insurance details, and let staff know the patient has arrived. However, this seemingly simple process often frustrates both patients and providers alike. Patient intake solutions enable healthcare providers to collect patient information like personal details, medical history, current health concerns, insurance information, and consent before a visit.

To kick off the year, Bobby is checking in with Elion advisor and interop expert, Brendan Keeler, to talk through what to expect in 2025.

AI imaging enhancement solutions aim to improve MRI times and clarity by leveraging advanced deep learning algorithms to improve image quality and reduce scan times—ultimately boosting efficiency and patient satisfaction. Here we’re breaking down the tech involved and players in this space.

This week, Bobby spoke with Darrel Donatto, Fire Chief for the Town of Jupiter, about how his department is using emergency telehealth services to improve patient satisfaction with EMS response. They also discuss other tech improvements to emergency services workflows, like AI-supported ultrasound and mobile stroke units.

A I imaging clinical decision support (CDS) solutions use artificial intelligence—primarily machine learning and deep learning techniques—to assist in reading, interpreting, or prioritizing medical images. This week we’re breaking down how these solutions aim to supplement radiologists’ capacity in healthcare workflows.

This week Bobby spoke with Aaron Wlicox. They discussed how his team works to improve the surgical experience for patients and care teams across a large health system. They also talked about preparing teams for change and helping them embrace new solutions.

Each week, we here at Elion track the latest healthcare IT news, from product announcements to M&A activity and implementations ranging from modestly sized pilots to enterprise-wide rollouts across the nation’s largest health systems. We also take deeper dives into areas of rapid innovation where AI is shifting the vendor landscape. Here we’re rounding up the biggest headlines and insights we covered this year—along with a few of our own product rollouts—all broken down by the numbers.

Emergency telehealth solutions aim to transform the way we respond to low-acuity emergencies by integrating virtual care directly into 911 and EMS workflows. By connecting EMS personnel and patients with virtual emergency physicians or patient navigators in real time, these technologies offer a direct alternative to an unnecessary emergency department visit. This week we’re breaking down the vendors in this market and their capabilities.

According to the CDC, “SDOH have been shown to have a greater influence on health than either genetic factors or access to healthcare services.” However, only 1.6% of Medicaid patient records from 2020 and 2021 included a Z-code—the category of ICD-10 codes used to indicate SDOH—and only 1% of commercially insured patient records included one. Here we’re breaking down the vendors working to help improve SDOH programs for health systems.

In November 2024 we tracked 54 healthcare IT news stories, with AI clinician assistant, VBC, and virtual and at-home care news showing up most frequently. Here we’re breaking down the top trends across this month’s news stories.

While utilization review (UR) is most often used by payers to make decisions on how to optimize patient spend against health benefits, it’s also common for hospitals to proactively review patient utilization of services and procedures across the board. Here, we’re breaking down the range of vendors supporting various utilization review workflows.

This week, Bobby spoke with Dhruv Vasishtha of 25 Madison Health about what he sees in the healthcare tech market, as well as where he thinks it’s going next. Their conversation touches on health systems’ renewed openness to creative, tech-driven solutions in response to increasing economic pressures.

In healthcare settings, RTLS leverage tracking devices or badges and Internet of Things (IoT) sensors to track the movement of equipment, staff, and patients across healthcare facilities to improve operational efficiency. This week we’re breaking down the two primary ways we see operators functioning in this space and how they play into broader AI facility management workflows.

This week Bobby spoke with MultiCare Connected Care’s Anna Taylor about what the organization is focused on as they prepare for the future of healthcare tech. They discussed prioritizing data and analytics access and interoperability as a top priority, and whether she thinks AI is overhyped.

Epic is unequivocally the dominant player in the health system electronic health records (EHR) market. If your institution isn’t currently using Epic, chances are you’re either considering it or your EHR vendor is already planning their next moves based on Epic’s roadmap. Here we’ve catalogued Epic’s currently functionality and publicly announced AI plans to help healthcare IT vendors and health systems plan their development accordingly.

Scheduling in hospitals has evolved into a complex matrix of resources—operating rooms, inpatient beds, infusion chairs, and provider and nurse schedules—all with unique constraints and demands. Simulation- and AI-driven scheduling tools now offer the agility to create optimized schedules dynamically. This week we’re breaking down the AI scheduling optimization category.

This week Bobby spoke with Community Health Systems’ President of Healthcare Innovation & Chief Medical Officer Lynn Simon about their current AI priorities. They discussed a major AI contact center project CHS is working on as well as where AI ambient scribes fit in their roadmap.

In October 2024 we tracked 77 healthcare IT news stories, with AI clinician assistant, revenue cycle management, and AI contact center news showing up most frequently. Here we’re breaking down the top trends across this month’s news stories.

This week Bobby spoke with Kaiser Permanente TPMG’s Graham Walker on where they’re focused, how they like to partner with startups, and opportunities for startups to compete in an Epic-dominated ecosystem.

Anthropic released its computer use capability , which allows a model agent to interact with the computer in the same way as humans, at HLTH. Here we’re breaking down what this advancement could tell us about the future of LLMs in medicine.

This week Bobby spoke with Adventist Health CNIO Karen Hunter. As the organization transitions to Epic, she explained how they’re re-examining and modernizing their workflows, as well as making virtual nursing work and using AI for nurse scheduling.

Patients face risks such as infections, strokes, falls, and other forms of acute deterioration. Effective interventions exist, but their success depends on identifying issues early, before they escalate. AI Inpatient Risk Monitoring tools address this challenge by leveraging machine learning and statistical models to track patient data in real-time and alert clinical staff to potential risks.

This week Bobby spoke with Alvin Liu of John Hopkins Medicine. They discussed Dr. Liu’s work with AI across research, clinical, and administrative use-cases, as well as how RCM may be the key to greater use of AI in clinical applications.

Hospitals are increasingly using “virtual nurse” technologies to extend the impact of their staff and fix care gaps for inpatient treatment. But the more common application of this software is to extend medical services into the home, allowing patients to receive care in the setting they are most comfortable in. This week we’re covering the AI hospital at home category, which includes products designed to extend the reach of clinicians beyond the facility into patient homes.

Artificial intelligence is transforming healthcare, and HLTH 2024 offers a unique opportunity to explore a cross-section of AI solutions. Download our Guide to Everything AI at HLTH 2024 here, including a market map of all AI vendors at HLTH, a downloadable worksheet of vendors and their related product category mappings, and a listing of all AI-related sessions.

This week, Bobby spoke with Jessica Beegle, formerly of Lifepoint Health, on how the organization honed its data to be more useful to end users, as well as physicians’ experiences with “surprise and delight” in clinician-facing tools.

An outflow of nurses from the workforce in recent years—almost 100,000 retired during the pandemic —has left hospitals battling a constant staffing problem. To address this challenge, hospitals have gotten more innovative around tooling dedicated to empowering nurses and extending their impacts. This week we’re covering AI-enabled virtual nursing tools designed to help a centralized nurse or nurses manage a greater number of patients.

This week, Bobby spoke with Mark Townsend of Bon Secours Mercy Health, and Accrete, their digital holding company. They discussed BSMH’s priorities for the next year and how they reached the decision to co-develop a AI ambient scribe solution for their nurses.

In September 2024 we tracked 67 healthcare IT news stories, with AI clinician assistant , data & analytics , and clinical operations news showing up most frequently. Here, we’re summarizing the month’s news—finding the signal in the noise—so you can stay abreast of the most important trends you may have missed.

This week, we read Oscar’s claims system technical deep dive . Over several years, their team re-architected their claims infrastructure, building a standalone, monolithic platform from scratch. Here, Patrick reflects on how this will impact Oscar, and—more broadly—what it could mean for the rest of the payer claims landscape.

Particle has brought forth an antitrust lawsuit alleging anticompetitive behavior in the payer platform category. Here, we discuss with Brendan Keeler the basis for this suit and its possible implications.

While many AI vendors are developing their own models or using off-the-shelf models, there are an increasing number of innovative health systems and providers turning to LLMs in order to build critical, custom applications. Here we discuss the various types of models currently available for direct consumption by other developers.

This week, Bobby spoke with Adam Carewe of NerdMDs and former CMIO of Colorado Permanente Group. They discussed where he’s seeing novel development in the AI space, when to look outside Epic, and how leaders can better support clinicians.

Clinical pathway developers must sift through vast volumes of clinical research, expert opinions, and regulatory guidelines, converting these guidelines and protocols into discrete logical flows that can be implemented in the EHR. GenAI is reshaping how clinical pathways are developed, managed, and applied. This week we’re diving into the AI-enabled clinical pathways category.

Clinical data abstractors must navigate outdated systems, fragmented patient records, and endless PDF charts, often juggling multiple machines as they work to extract and structure data. As optical character recognition (OCR) technology has dramatically improved and large language models (LLMs) have become more adept at converting unstructured data into structured formats, automating much of this manual task has become a real possibility. This week we explore the current clinical data abstraction market.

This week, Bobby spoke with Steve West of Healthliant Ventures, a venture fund out of community health system, Tanner Health. The two discussed innovation priorities like care coordination, as well as how startups can work with community health systems.

In August 2024, we tracked nearly 80 healthcare IT news stories, with value-based care , provider and practice administration , and revenue cycle management news showing up most frequently. Here, we’re summarizing the month’s news—finding the signal in the noise—so you can stay abreast of the most important trends you may have missed.

Products in the Smart EHR UI category are taking the gamble that a customized EHR UI that incorporates AI can ultimately outperform more feature-rich EHRs in specific workflows.  This week we discuss the products in this category and what they offer compared to native workflows.

Providers have seen a 157% increase in patient messaging since COVID . Now, the question is how to use GenAI to reduce the time clinicians spend on paperwork and asynchronous communication. In this week’s market map we’re breaking down the vendors working to solve the in-basket problem.

This week Bobby spoke with Justin Brueck of Endeavor Health. He discussed Endeavor’s approach to innovation, how they’re using AI now, and his priorities outside AI.

With  clinician burnout  at an all-time high in recent years and an impending  physician shortage , health systems and software vendors are scrambling to support physicians in providing better care in less time. It follows, then, that clinician assistant products are some of the most popular AI applications we see, as measured by  deals signed, investments made , and overall product innovation.

The U.S. healthcare system is undergoing a transformative shift as AI is being applied to nearly every aspect of administration and clinical care. Within the context of revenue cycle management (RCM), AI-driven solutions claim to streamline eligibility verification, automate claims processing, enhance coding accuracy, and improve patient payment collections. But, can vendors deliver on these promises today?

In recent years, CMS has taken a more active role in ensuring price transparency for patients. While some implementations are on hold, it’s all but inevitable that providers will eventually be required to provide good faith estimates (GFEs) for scheduled services. This creates a new operational and technical challenge for providers looking to comply ahead of broad regulatory enforcement.

This week Bobby spoke with Keith Morse of Stanford Medicine Children’s Health. He discussed 3 AI pilots his organization is moving forward with and shared how he works to build a culture that embraces AI in his organization.

A crucial part of the payer contracting process involves competitive intelligence around pricing. While CMS requires that pricing data be published, that doesn’t mean it’s always usable. Price transparency vendors focus on both data quality and usability.

This week Bobby spoke with Daniel Guerra of ChenMed, who brought a different perspective to the tech conversation. His organization’s tight focus on outcomes and smaller panel of patients per doctor has significantly influenced their bias toward build over buy as well as where they expect to put the majority of their AI focus.

Medical licensing, while straightforward, can be time-consuming and stressful. Switching costs between vendors are low, and licensing vendors often take on this low-profit workflow to bring in new customers for higher-margin processes like credentialing. This begs the question: Will AI ever play a significant role in this market?

Credentialing is an essential step to a hospital being paid by payers. Given all of the manual steps and data consolidation in this process, it’s easy to see why a number of tech-enabled CVOs have emerged. Here we discuss how these solutions function now and make our educated guesses as to where the tech is headed next.

Editing and submitting claims is a complex problem, with multiple vendor categories working to get a piece of the pie. While the goal—submitting a claim with the highest chance of reimbursement at the highest rate—the process is not. Here we breakdown how the different vendors take a role and how AI is being leveraged to optimize for approvals.

In healthcare operations, a clear and accurate picture of revenue and accounts receivable can mean the difference between profitability and losing millions of dollars. Revenue intelligence products aim to bridge the data gaps between steps in the revenue cycle to create actionable insights.

Elion teamed up with Brendan Keeler of Health API guy to provide this comprehensive overview of certified EHRs. While the subject is somewhat labyrinthine, we’ve done our best to help you understand what it means to be certified and whether it truly matters.

AI is revamping the billing department. While tech solutions over the last five years have primarily focused on the patient engagement step, newer solutions also work to predict patient capacity to pay, offer payment plans, and may even take on collections responsibility.

Contact centers create an enormous wealth of data. Here the contact center intelligence category is discussed, including how this data can drive business decisions and how buyers can differentiate products in the category.

Vendors offering AI contact center agent assistants are discussed. Products are differentiated based on healthcare-specific workflows as well as omnichannel contact center solutions vs. standalone AI agent assistant products.

The Elion team reviews how gen AI is impacting chatbots, allowing them to be more dynamic and manage patient queries in natural language. The AI conversational chat category is described in the context of other AI contact center software.

Revenue cycle automation is discussed, including RCM-focused products and vertical-agnostic products. UI automation, API integration, and AI-enabled UI navigation are compared.

In a continued discussion of AI prior authorization vendors, this article reviews vendors that offer prior authorization AI solutions for payers.

AI-enabled prior authorization solution are emerging to reduce the administrative burden. However, products are still largely specialized, with a focus on either drugs, procedures, or other categories (e.g. DME, therapy).

Medical coding is expensive, inefficient, and error-prone, not to mention challenging to staff with high team member turnover. The team discusses the strengths of AI medical coding and considerations when choosing a AI coding vendor.

Chart prep can be an enormous burden for providers who are already stretched thin. AI summarization has the potential to summarize pages of patient information into a simple digest. Here, the team discusses use cases and the potential direction of this emerging market.

We’re seeing payers get tougher when it comes to prior authorization and claims denials, which is driving more and more back-office work for providers. As such, payer-facing AI phone calls offer an opportunity for reducing overall admin workload.

Three expert healthcare operators join team Elion to shed light on how they went about building homegrown AI solutions at their respective organizations from the ground up.

Despite being inefficient, costly, and prone to errors, phone calls are still one of the main ways patients and providers communicate in healthcare. Until recently, call centers and manual phone calls were the only way to accomplish the task, but with cost overruns and an increased focus on HCAHPS, more health systems are looking at implementing AI solutions for patient-facing phone calls

AI ambient medical scribes remain a popular vendor category in healthcare. In this article we discuss the state of the ambient scribe market as of Q2 2024

A comprehensive primer for provider organizations looking to make a technology purchase decision in the AI scribe category — covering everything from key components of a solution to best practices for evaluating vendors.

Team Elion distills the insights and takeaways on practical questions related to AI adoption in healthcare sourced from first-hand discussions with 20 technology leaders across US health systems.

Three clinical leaders join team Elion to discuss the current state of AI-driven clinical documentation tools and share learnings from early experiences implementing the technology.

Revenue Cycle Management experts from organizations like Brightline, Omada Health, Doctor on Demand, and Cedar breakdown what it takes to build up an RCM function from the group up as digital health provider.

An in-depth walkthrough of headless EHRs, including a definition of "headless" and a breakdown of two headless archetypes (with sample vendors for each).

A comprehensive deep dive into EHRs in digital health, including advice for operators thinking through build vs. buy as well as a step-by-step guide on how to navigate the selection process.

Veteran operators from firsthand, Allara Health, and Frame Fertility share insights on how to navigate EHR selection as a digital health provider.

Announcing Elion's EHR vendor comparison product. Save weeks of time on vendor evaluation and make better, more confident EHR decisions with the deepest, most comprehensive EHR dataset in the market.

The practitioner’s guide to TEFCA and QHINs – what TEFCA is, why it exists, and its practical implications (including an overview of the first six applicant QHINs).

A crash course on working with external contact centers – how to decide when to outsource, tips on selecting and contracting with vendors, and best practices for oversight.

Advice on navigating the scaling phase, with a focus on driving operational efficiency and improving people processes.

A walkthrough of the first phase of building a contact center – setting up your initial tech stack, hiring your team, and laying the groundwork to scale.

A brief primer on contact centers in healthcare, including what they are, common types, and how to define your requirements.

Industry veterans from some of digital health’s most iconic companies like Oscar, Cityblock Health, & Collective Health share insights on how to build and scale contact centers.

An in-depth guide breaking down everything digital health providers need to know to develop their interoperability strategy.

Insights from product leaders at Flexpa, Redesign Health, and Medidata on the fundamentals of interoperability for digital health providers.

Hard-won lessons from experts at Oak Street, firsthand, and Pearl Health on how to build a value-based care tech stack.

Helping healthcare builders make better, faster technology decisions.