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Product Overview
CharmHealth is a cloud-based EHR system tailored for ambulatory settings, facilitating the collection, analysis, and management of patient feedback to monitor provider reputation and satisfaction. CharmHealth also provides practice management and medical billing solutions.
Customers Served
Company Info
Founded
2007
Employee Count
51-200
Total Funding
Not available
Latest Round
Not available
Latest Round
Not available
Categories
Reviews
CharmHealth Transcript
Reviewed by CEO and Founder
Fee-for-Service, Digital Health Provider, Behavioral Health
Summary:
Product Usage: CharmHealth is used as an EHR system, for notes and calendar features, a telehealth platform, a patient portal, and a revenue cycle management tool.
Strengths: CharmHealth is cost-effective, user-friendly, intuitive, and does not overwhelm users with an array of unnecessary features.
Weaknesses: CharmHealth struggles with scalability and extensive integrations, especially as the business is growing; minor issues were also found in the scheduling feature and fax system.
Overall Judgment: CharmHealth was the right tool for the initial growth stage of the company, with affordable rates and a simple interface that allowed for significant expansion but struggles with scalability pushed the company to explore other options.
Other Products Considered:
Customers
Showcased Customers