Hyro

Hyro is an AI contact center and AI chatbot focused on automating administrative functions like scheduling, IT help desk, and physician search. Some of the use cases that Hyro is commonly used for include scheduling management, prescription refills, answering FAQs, and physician search. They also provide conversational analytics solutions to extract insights from patient interactions, such as which specialities and clinicians are receiving the most calls, or which customer intents are common but unrecognized.