OpenDialog is a conversational AI and intelligent virtual agent solution that automates appointment management, symptom triage, and post-care patient communication.

OpenDialog

Hospitals / Health System

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Mindwave

Brighton and Sussex University Hospitals

MyMeds&Me implemented OpenDialog to create a conversational AI bot for collecting adverse event reports from patients, aiming to enhance engagement, increase report submissions, and improve data quality. The solution, designed to be mobile-first and integrate seamlessly with their existing product suite, meets stringent regulatory requirements while providing a user-friendly platform for serious health conversations.

OpenDialog

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