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Product Overview
Weave is a patient communications platform with features like phone services, texting, appointment reminders, reminders, team chat, payment processing, two-way texting, online review management, online scheduling, mobile app access, and call analytics.
Customers Served
Company Info
Founded
2011
Employee Count
501-1000
Total Funding
$168M
Latest Round
Series D
Latest Round
10/24/2019
Company Socials
Categories
Reviews
Weave Transcript
Reviewed by VP of Product and Group Product Manager
Summary:
Product Usage: The reviewers, working in a health services startup, use Weave for patient communications, particularly making phone calls and sending SMS to patients.
Strengths: Weave’s strengths include affordability, HIPAA compliance, and basic communication functionalities like voice call and SMS.
Weaknesses: Weaknesses comprise dispersed and inconsistent customer support, lack of software-based option, and difficulties in phone setup.
Overall Judgment: The reviewers find Weave satisfactory for the current basic communication needs, though they express concerns about its ability to meet future requirements.
Other Products Considered:
Customers
Showcased Customers
