Qure4u

So today we’re chatting about Qure4u and how it’s used at your company. Before we jump into that, could you give a brief overview of the company and your role there?

We’re an early stage primary care company. Our goal is to provide high-quality care without any judgment or stigma, particularly for people with chronic conditions such as diabetes and obesity.

I was brought on board as the first technology hire. The company initially started with one clinic and plans to expand by opening more clinics nationwide, but they understand the importance of the patient experience and recognized the need for various technological tools to optimize and automate certain tasks. So they brought me in to handle the technology side of things.

What was the initial business problem that you were looking to solve with a product like Qure4u?

We had a couple of problems we wanted to solve. First, we wanted to facilitate virtual visits in a patient app. Athena also has a telehealth product bundled with their services, but we didn’t end up using it. We needed automated data collection of our lengthy intake questionnaires, which are custom to our group. Athena couldn’t handle custom questionnaires through their portal, so our Athena project manager recommended Qure4u, since they knew they could handle it. Qure4u bundles their services, including questionnaires, the patient app, appointment reminder emails, and telemedicine functionality. And we were also looking to Qure4u for remote patient monitoring. We needed a vendor, since Athena didn’t have this capability. And since telehealth was part of Qure4u’s services, it made sense to use them for that too. The self-check-in functionality of Athena is evolving to address the questionnaire issue, but it won’t be available for at least a year. Therefore, at the time of implementation, Qure4u was a quick solution for us.