Patient scheduling vendors help to streamline the process of appointment booking. These solutions typically have administrative staff-facing capabilities that allow team members to set schedules, book and manage appointments, and send appointment reminders. Some vendors also facilitate direct appointment booking, where patients are able to see clinician’s schedules and book directly.
Scheduling solutions come in several forms. EHRs frequently offer scheduling capabilities though functionality can be limited. Scheduling is also often bundled in patient engagement solutions, alongside other patient-focused features, such as patient intake and secure patient messaging. Finally, standalone scheduling solutions also exist for those who need to handle more complex scheduling needs.