AI Conversational Chat
AI Conversational Chat encompasses the next generation of chatbots. These companies are using more advanced NLP, machine learning and gen AI to tackle full “front desk” functionality and create a personalized experiences in functions including:
• Scheduling and appointment management
• Prescription refills
• Triage and call routing
• Intake
• Billing
Further, some conversational chat solutions are increasingly focused on clinical capabilities to better engage patients and extend the reach of care teams:
• Patient engagement and education
• Care navigation and care management
• Medical interviewing and risk analytics
36 Results
Synthpop
Synthpop
Synthpop provides AI-enabled tooling for automating referral intake, analyzing patient records to evaluate treatment eligibility, and transcribing patient conversations to optimize around payer guidelines for claims submission.
Tucuvi
Tucuvi Health Manager
Tucuvi is an phone-based AI agent trained in evidence-based clinical protocols to automate clinical calls for care plans and chronic conditions, such as follow-ups for COPD, heart failure, and maternity. It guides conversations based on clinical guidelines to ensure meaningful and medically informed interactions, and is integrated with EHR systems for appropriate data access and writeback.
Ada Health
Ada
Ada is a chat-based patient app for symptom assessment, digital triage and care navigation.
AgentifAI
AgentifAI
AgentifAI’s Alice Assistant uses natural language understanding and healthcare-specific LLMs to assist patients with scheduling medical appointments.
Andor Health
AndorNow
AndorNow is a digital front door solution with AI capabilities that can be configured for patient education, notification management, and contactless screening.
Artera
Artera
Artera is an AI-enabled patient communication platform that consolidates patient interactions from multiple departments and systems into a single view for improved patient engagement and operational efficiency.
Avaamo
Avaamo
Avaamo is a contact center solution using conversational AI to automate administrative and clinical functions including scheduling, delivery of test results, and medication management.
Azra AI
Azra
Azra is a workflow automation platform for cancer that uses AI to identify cancer diagnoses and route care.
Clearstep
Clearstep
Clearstep is software for AI healthcare assistants that can assess symptoms to triage patients, automate routine patient requests such as prescription refills, and conduct post-discharge follow up.
Dacadoo
Dacadoo
Dacadoo is a customer engagement platform that supports insurers and providers with personal health data capture and risk analytics.
Decoda Health
Decoda Health
Decoda Health is an AI medical assistant that uses conversational chat to automate scheduling, follow-ups, billing, and FAQs.
Decoded Health
Decoded Health
Decoded Health is a clinical AI platform that automates clinical conversations with patients and provides summaries for clinicians.
Fabric
Fabric
Fabric is a care enablement platform that uses conversational AI to automate patient intake and triage.
Health Note
Health Note
Health Note is a patient intake platform that updates EHR data and automates the creation of clinical notes with relevant intake information.
HealthSnap
HealthSnap
HealthSnap is a virtual care management platform that integrates data from monitoring devices and uses predictive analytics to customize interventions.
Hyro
Hyro
Hyro is an AI contact center and AI chatbot focused on automating administrative functions like scheduling, IT help desk, and physician search.
Inference Analytics
Inference Analytics Patient Concierge
Inference Analytics’ Patient Concierge solution uses AI to engage patients and automate scheduling.
Insight Health
Insight Health Virtual Care Assistant
Insight Health offers a conversational AI for patient intake and support, automatically capturing patient history, guiding patients, and helping route them to the right treatment and provider.
K Health
K Health
K Health provides 24/7 medical care through its app, integrating AI with clinical expertise to offer personalized treatment. They partner with health systems and insurers to deliver services like primary care, mental health treatment, urgent care, and weight management across 48 states.
Laguna Health
Laguna Health
Laguna Health is a care management platform that uses conversational AI technology to analyze patient interactions and guide care manager interventions.
Loyal Health
Loyal
Loyal Health is a patient engagement platform that uses conversational AI and machine learning capabilities to automate appointment management and care management activities.
Luma
Luma
Luma is a patient communications platform with tools for patient self-scheduling, reminders, and feedback, alongside features like smart waitlists and mobile check-ins.
Mediktor
Mediktor
Mediktor is a AI-based medical chatbot that automates symptom assessment and triage.
Memora Health
Memora Health
Memora Health is an AI-driven platform for complex care management with automated patient engagement and data analytics.
Mira
Mira
Mira is a supplemental benefits provider and AI assistant that automates care navigation.
Notable
Notable Assistant
Notable Assistant is a conversational AI platform that automates front desk capabilities like scheduling, bill payment, and care navigation.
OpenDialog AI
OpenDialog
OpenDialog is a conversational AI and intelligent virtual agent solution that automates appointment management, symptom triage, and post-care patient communication.
Orbita
Orbita
Orbita is a patient engagement and care plan management platform that uses conversational AI to automate symptom triage and patient appointment prep, and provides a platform for patient-reported outcomes and education, and for staff to track patient journeys.
Pharmesol
Pharmesol
Pharmesol is a pharmacy-focused AI assistant that conducts patient outreach and enrollment, manages common questions such as prior authorization status and inventory checks, and automates encounter documentation.
Puppeteer
Puppeteer
Puppeteer AI is a platform for building conversational AI agents for use in virtual assistants, managing patient intake processes, and mental health companions. It enables real-time queries to APIs and databases for dynamic conversations, and comes with native HIPAA compliance for handling patient data.
SOAP Health
SOAP Health
SOAP Health is medical AI assistant that automates patient intake and medical interviewing, generates risk analytics, and pre-completes SOAP notes.
Steer Health
Steer
Steer Health is an AI patient experience platform that automates front desk capabilities such as scheduling, provider search, and post-visit engagement.
Trovo Health
Trovo Health
Trovo Health provides AI-powered, specialty-specific assistants to healthcare practices. Their technology is integrated with a multidisciplinary care team to extend high-quality, reliable support.
Videra Health
Videra Health
Videra Health offers AI-assisted video and chat assessments to identify, triage, and provide care to patients, enhancing patient engagement and providing a scalable way to manage clinical interactions.
Vital AI
Vital AI
Vital is an AI guide for patients during an ER or hospital stay that predicts wait times, explains test results and supports follow-up and medication adherence.
Xund
Xund
XUND offers an AI-powered and API-connected health assistant, with applications including a Symptom Checker for initial health issue identification, Triage to guide patients to appropriate care levels, Medical History Collection, and a Health Companion for chronic condition management and prevention.
